Product Support Expert: Gretchen Maddox

Gretchen Maddox, our EDI specialist, has been at Great Plains Industries for a year and a half. She comes to us with 9 previous years of customer service experience. Gretchen deals primarily with business accounts, whether managing manual or EDI orders. Her favorite thing about her job is the company culture. 

In her free time, Gretchen enjoys lifting weights – and can be seen many days leaving at lunch to visit the GPV gym - and spending time with her family, friends and two dogs and cats!